🌿 Return Policy
We want every experience with our products to feel meaningful, supportive, and worthwhile—just like the conversations they’re designed to inspire.
If something doesn’t feel quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery for physical items that are:
To begin a return, please contact us with your order number and reason for return.
Non-Returnable Items
Because of the nature of certain products, the following items are not eligible for return:
Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong product, please reach out within 5 days of delivery.
Include:
We will make it right—either through a replacement or refund.
Refunds
Once your return is received and inspected, you will be notified of the approval status.
If approved:
Return Shipping
A Gentle Note
Our products are created with care to support growth, reflection, and meaningful connection. Because of this, we encourage you to review product descriptions before purchasing to ensure the best fit for your needs.
That said—if something doesn’t feel right, don’t hesitate to reach out. We believe in resolving concerns with care and respect. In some cases, we may offer store credit as an alternative solution.
Contact Us
For return requests or questions, please contact:
Email us at: theoriginalnana2020@gmail.com
